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At Kolony Events Rentals, our Shipping Policy is simple.
We charge ₦10000 for shipping within Ikeja Lagos
We charge 40000 naira for shipping outside Lagos
We charge 50000 naira for shipping to Lekki
We charge 75000 naira for shipping to the outskirts of Lagos.
For now, we don't deliver outside Lagos, unless by custom agreement.
You receive your order after approval in more than 6 hours to your event commencement time. This means that if you booked a stage for 5am on Monday, the Stage will be at your venue, fully mounted before 11pm on Saturday.
Shipping depends on the item. Some items would only be available for pickup, while others will be on free shipping, due to the location.
Apart from very minute items, we don't package our items using 24Rentz boxes. This is done with approval from the admins. It is due to the frequent use of the item.
You are to return the item at the agreed time. If our item remains in your hand for more than an hour late, it will be billed to your card or from your wallet.
We only refund when
You cancel an order 24 hours to the date.
We arrive late (late arrival means not delivering to you 1 hour to the commencement)
We don't deliver the rightly booked item.
The staff and resources booked are not complete.
Your order is not approved.
Any other reasons might not be considered legitimate.
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