Terms & Conditions

24Rentz Terms and Conditions

1. Welcome to 24Rentz

1.1 24Rentz operates a platform that allows:

(a) users to advertise items for rent (such users being “lenders”) and for sale (such users being “sellers”);

(b) lenders and sellers to communicate with and enter into agreements with other users to borrow or buy such items (such users that borrow being “borrowers”, and such users that buy being “buyers”);

(c) borrowers to pay lenders for renting the relevant items; and

(d) buyers to pay sellers for buying the relevant items; and

(e) users to resolve disputes concerning the hired items,

which we make available to you through the 24Rentz application available for download on your mobile device (the “24Rentz App”) and our website at https://24rentz.co (together, the “24Rentz Service”).

1.2 The 24Rentz Service is provided by 24Rentz Inc (“24Rentz”, “we”, “our”, or “us”).

2. Important warnings about lending and hiring items

2.1 24Rentz only provides a platform that enables users to borrow and lend items, but does not borrow or lend items itself. We also do not regularly monitor the quality of the items made available for hire by lenders through the 24Rentz Service.

2.2 As such, the lender (and not us) is solely responsible for ensuring that items conform to any descriptions provided, are fit for purpose and safe to use. If you are a borrower, we will not be solely responsible to you for any items that you hire through the 24Rentz Service.

2.3 If you are a lender, you will also be solely responsible for complying with any obligations you may have under applicable law with respect to the items that you provide for hire, including giving effect to borrowers’ rights under applicable consumer law and compensating any damage to the borrower or any other person caused by your items.

2.4 If you are a borrower, you will be responsible for any items you hire through the 24Rentz Service, including compensating the lender for any loss or damage to those items. You will also be solely responsible for any damage you cause to other people or property when you use those items. We also reserve the right to decline your usage of the platform, if you do not have the requisite skills needed to operate borrowed items.

3. Important warnings about selling and buying items

3.1 24Rentz only provides a platform that enables users to buy and sell items, but does not borrow or lend items itself. We also do not regularly monitor the quality of the items made available for sale by sellers through the 24Rentz Service.

3.2 As such, the seller (and not us) is responsible for ensuring that items conform to any descriptions provided, are fit for purpose and safe to use. If you are a buyer, we will not be responsible to you for any items that you buy through the 24Rentz Service.

3.3 If you are a seller, you will also be responsible for complying with any obligations you may have under applicable law with respect to the items that you provide for sale, including giving effect to buyers’ rights under applicable consumer law and compensating any damage to the buyer or any other person caused by your items should such law hold you accountable.

4. Your relationship with us

4.1 This document and any documents referred to within it (collectively, the “Terms of Service”) set out the terms of your relationship with us. It is important that you read and understand these Terms of Service before using the 24Rentz Service.

4.2 Additional terms will apply to you depending on whether you are a borrower, lender, buyer or seller. Please refer to paragraph 10 if you are a lender, paragraph 11 if you are a borrower, paragraph 12 if you are a seller and paragraph 13 if you are a buyer.

4.3 By accessing and using the 24Rentz Service, you agree to these Terms of Service. If you do not agree to these Terms of Service, please do not access or use the 24Rentz Service.

5. Information about us

5.1 24Rentz Inc is a company registered in the United States, with its registered address at 917 Sunset Lake Road, New Castle county, Newark, Delaware.

6. Information about you

6.1 Your privacy is important to us. You should read our Privacy Policy (https://24rentz.co/privacy-policy) to understand how we collect, use and share information about you.

7. The 24Rentz Service

7.1 The 24Rentz Service allows lenders and sellers to advertise items for hire and for sale, and to communicate and enter into agreements with borrowers and buyers for the hire or sale of those items.

7.2 We may, from time to time, provide social features on the 24Rentz Service, which enable you to message and share information about your use of the 24Rentz Service with other users. Any use of these social features should comply with our Rules of Acceptable Use below.

8. Setting up your account

8.1 To access the 24Rentz Service, you must set up an account using your email address (your “Account”). You will need to create a password for your Account – we encourage you to use “strong” passwords (passwords that use a combination of upper and lower case letters, numbers and symbols) with your Account.

8.2 You must be 16 years or older and capable in your country of residence of entering into a legally binding agreement to use the 24Rentz Service. If you are below the age of 18 we may require a parent or guardian to enter into the agreement on your behalf. In this instance, we will hold a legally binding agreement with the parent or guardian.

8.3 You are responsible for maintaining the confidentiality of your login details and for any activities that occur under your Account. If you have any concerns that your Account may have been misused, you should contact us at info@24rentz.co straight away to let us know.

9. Your right to use the 24Rentz Service

9.1 The materials and content comprising the 24Rentz Service belong to us or our third party licensors, and we give you permission to use these materials and content for the sole purpose of using the 24Rentz Service in accordance with these Terms of Service.

9.2 Your right to use the 24Rentz Service is personal to you and you are not allowed to give this right to any other person. Your right to use the 24Rentz Service does not stop us from giving other people the right to use the 24Rentz Service.

9.3 Unless allowed by these Terms of Service or as permitted by the functionality of the 24Rentz Service, you agree:

(a) not to copy, or attempt to copy the 24Rentz App or any other portion of the 24Rentz Service;

(b) not to give or sell or otherwise make available the 24Rentz App or any other portion of the 24Rentz Service to anybody else;

(c) not to change, or attempt to change the 24Rentz App or any other portion of the 24Rentz Service in any way;

(d) not to look for or access the code of the 24Rentz App or any other portion of the 24Rentz Service that we have not expressly published publicly for general use.

9.4 You agree that all confidential information, copyright and other intellectual property rights in the 24Rentz App or any other portion of the 24Rentz Service belong to us or the people who have licenced those rights to us.

9.5 You agree that you have no rights in or to the 24Rentz App or any other portion of the 24Rentz Service other than the right to use and access them in accordance with these Terms of Service.

10. Lender Specific Terms

10.1 This paragraph 10 applies to you if you are a lender.

10.2 You must not offer to lend through the 24Rentz Service any firearms, weapons, pornography, mature content, animals or any items that it would be illegal to offer for hire in your or the borrower’s country of residence. We may remove any items offered for hire from the 24Rentz Service if we believe such items are illegal, immoral or damaging to our reputation.

10.3 You are responsible for ensuring that:

(a) you have all necessary rights to hire out any items you advertise on the 24Rentz Service, and that the borrower’s use of those items will not infringe any other party’s rights;

(b) you deliver any hired items to the borrower in accordance with the agreement you reach with the borrower;

(c) any descriptions of the items you advertise for hire through the 24Rentz Service are accurate and include all information relevant to the use of the item, including (as appropriate): (i) notice of any defects, restrictions or other requirements that may apply to the use of the item; and (ii) any instructions or notices that may reasonably be required to use the item safely;

(d) the items you advertise on the 24Rentz Service: (i) conform in all material respects to any pictures or descriptions that you upload to the 24Rentz Service; (ii) are safe to use in accordance with any reasonable instructions that you provide to the borrower; (iii) are fit for any purpose for which such items would normally be used, or any purpose communicated to you by the borrower; (iv) can be legally offered for hire.

10.4 If you offer storage space for hire, you must also ensure that the space is accessible safely and legally, that it is secure and free from leaks and/or excessive heat or cold. You will be responsible for any damage to any of the buyer’s items that are left in your storage area.

10.5 You will be responsible for any damage the borrower or any other person may suffer as a result of any defect in the item they have borrowed from you, or for any failure to comply with the requirements in paragraph 10.2.

10.6 You are free to agree any other terms on which you hire an item to a borrower, including the price you wish to charge to the borrower for hiring your item for the relevant hire period (the “Hire Fee”). When you post items for hire on the 24Rentz Service, you must ensure that the Hire Fee you advertise on your listing is the total price payable for hiring your items, including any applicable taxes or costs of delivery.

10.7 Once you agree the terms on which you will lend an item to a borrower, you must not try to amend those terms (including the price) unless you have a valid, justifiable reason for doing so and the borrower agrees to those amended terms.

10.8 You can remove a listing or cancel your agreement to lend an item to a borrower at any time up to 48 hours before the start of the relevant hire period. If you cancel an agreement to hire an item to a borrower less than 48 hours before the start of the hire period, we may charge you a cancellation fee equal to 30% of the relevant Hire Fee.

11. Borrower Specific Terms

11.1 This paragraph 11 applies to you if you are a borrower.

11.2 When you agree to hire an item with a lender, the lender grants you a limited right to use that item for the relevant hire period. This right is personal to you and you are not allowed to give this right to any other person.

11.3 You are responsible for ensuring that:

(a) you are legally allowed to use any item that you borrow through the 24Rentz Service;

(b) you comply with all applicable law when using the item;

(c) you comply with any reasonable directions provided by the lender in order to use the item safely;

(d) you return the item in the same condition as it was in when you collected it from the lender (any reasonable wear and tear excepted).

11.4 If you hire a storage space through the 24Rentz Service, you must ensure that the items you store are not flammable, dangerous or hazardous to people or animals, and do not exceed £25,000 in value. You will be responsible for any damage caused to the storage space, the lender or any other person or property as a result of your use of any storage space you hire through the 24Rentz Service.

11.5 You are free to agree with the lender how you will return any items you have hired to the lender; however, you must ensure that return any items you have hired to the lender before your hire period ends.

11.6 You will be responsible for any loss of or damage to the item you have hired. Please see paragraph 19 for more information about how we handle disputes between borrowers and lenders, including any if the item is damaged, lost or stolen.

11.7 You can cancel a request to borrow an item at any time before the request is accepted by the lender, or at any time up to 48 hours after the request is submitted, known as the ‘cooling off period’. There is no cooling off period if the request is within 48 hours of the start date. If you cancel before the request has been accepted, or within the cooling off period you will receive a full refund.

11.8 If you fail to return an item by the agreed deadline you must contact the lender and or 24Rentz to notify them as soon as you are aware you are going to miss the deadline. You will also need to book and pay for the extended time immediately. The lender may not be able to accommodate the extension in which case it is your responsibility to get the item(s) back to the lender within a timeframe that suits the lender. If you do not do so you will be liable to pay late fees, which will be double the rental fee for the period the item was late (“Late Fees”). You agree that 24Rentz can charge this amount from your card or bank account without further permission.

11.9 If you miss the agreed deadline for return and are uncommunicative with the lender or 24Rentz, or we have reason to believe you have caused damage to the item, you agree that 24Rentz can take a holding deposit from your account up to the full value of the items you have rented (“Holding Deposit”). This deposit will be fully refundable, less any fees owed to the company or lender, once the items are returned, replaced or repaired. Otherwise the deposit will not be refunded.

12. Seller Specific Terms

12.1 This paragraph 12 applies to you if you are a seller.

12.2 You must not offer to sell through the 24Rentz Service any firearms, weapons, pornography, mature content, animals or any items that it would be illegal to offer for sale in your or the buyer’s country of residence. We may remove any items offered for sale from the 24Rentz Service if we believe such items are illegal, immoral or damaging to our reputation.

12.3 You are responsible for ensuring that:

(a) you have all necessary rights to offer for sale any items you advertise on the 24Rentz Service;

(b) you deliver any bought items to the buyer in accordance with the agreement you reach with the borrower;

(c) any descriptions of the items you advertise for sale through the 24Rentz Service are accurate and include all information relevant to the value of the item, including (but not limited to): (i) notice of any defects, repairs; and (ii) knowledge of previous use which affects the value of the item;

(d) the items you advertise on the 24Rentz Service: (i) conform in all material respects to any pictures or descriptions that you upload to the 24Rentz Service; (ii) can be legally offered for sale.

12.4 You will be responsible for being aware of and complying with all applicable law regulating you as a seller in your country.

12.5 You are free to agree any other terms on which you sell an item to a buyer, including the price you wish to charge to the buyer for buying your item (the “Sale Price”). When you post items for sale on the 24Rentz Service, you must ensure that the Sale Price you advertise on your listing is the total price payable for buying your items, including any applicable taxes or costs of delivery.

12.6 Once you agree the terms on which you will sell an item to a buyer, you must not try to amend those terms (including the price) unless you have a valid, justifiable reason for doing so and the buyer agrees to those amended terms.

12.7 You can remove a listing or cancel your agreement to sell an item to a buyer at any time before the buyer has paid for the item. Once the buyer has sent the payment, the ownership of the item is transferred to the buyer and you are committed to delivering the item to them.

13. Buyer Specific Terms

13.1 This paragraph 13 applies to you if you are a buyer.

13.2 When you agree to buy an item with a seller, the seller grants you ownership of the item in return for the agreed Sale Price. Your ownership of this item becomes effective once you have paid for the item. This right is personal to you and you are not allowed to give this right to any other person.

13.3 You are responsible for ensuring that:

(a) you are legally allowed to buy any item that you purchase through the 24Rentz Service;

(b) you comply with all applicable law when buying the item;

14. Fees and payment

14.1 If you are a lender, we will collect the Hire Fee from the borrower on your behalf. Unless we are unable to obtain payment from the borrower, such as where a buyer’s payment method is refused or our payment services provider determines that there is a risk of fraud, we will transfer you the Hire Fee within 24 hours of the start date of the rental. We will also charge you a fee of 15% of the Hire Fee (“Lender Fee”), which we will deduct from the amount we transfer to you.

14.2 If you are a borrower, once you have agreed to hire an item the lender, we will charge you the full Hire Fee on the lender’s behalf. In addition to the Hire Fee, we will also charge you an additional fee for your use of the 24Rentz Service equal to 15% of the price you pay to the lender to hire an item (“Borrower Fee”).

14.3 If you are a seller, we will collect the Sale Price from the buyer on your behalf. Unless we are unable to obtain payment from the buyer, such as where a buyer’s payment method is refused or our payment services provider determines that there is a risk of fraud, we will transfer you the Sale Price within a reasonable timeframe. We will also charge you a fee of 10% of the Sale Price (“Seller Fee”), which we will deduct from the amount we transfer to you.

14.4 If you are a buyer, once you have agreed to buy an item, we will charge you the full Sale Price on the seller’s behalf.

14.5 When you create your Account, you will need to provide us with valid, up-to-date and complete credit or debit card details. When you agree to borrow or buy an item, you authorise us to charge such credit or debit card for the relevant Hire Fee and Borrower Fee or Sale Price and Buyer Fee and hereby confirm that the details you provide are accurate and that you have the right to use the payment method selected.

14.6 If we are unsuccessful in charging the Hire Fee, Borrower Fee, Sale Price, Buyer Fee, Late Fee, Settlement Fee or any other amount to your credit or debit card, and have still not received payment within 7 days after informing you, we may suspend or temporarily disable all or part of your access to the 24Rentz Service (without any responsibility to you), and we shall be under no obligation to provide any or all of the 24Rentz Service while the amount concerned is unpaid. This does not affect any other rights and remedies available to us or the lender. If you chargeback a payment you were obliged to pay by the terms of this agreement, your account will be immediately suspended until the payment is re-paid, or the chargeback is cancelled.

15. Your content

15.1 You confirm that any images, text or information that you upload to the 24Rentz Service, including any reviews that you post about other users or items (collectively, your “User Content”) will meet the Rules of Acceptable Use.

15.2 We do not claim ownership of your User Content, and ownership will remain with you and any third party whose content you include in your User Content. Instead, you grant us a worldwide, non-exclusive, royalty-free and perpetual licence to use, copy, reproduce, distribute, adapt, re-format, modify, publish, translate, license, sub-license and otherwise make available the User Content anywhere and in any form for the purposes of providing the 24Rentz Service (including allowing users that you give access to any User Content to view and use your User Content).

15.3 You must ensure that you are able to grant us the above licence for any content owned by a third party that you include in your User Content.

15.4 Our right to use your User Content does not in any way affect your privacy rights. Please see our Privacy Policy (https://24rentz.co/privacy-policy) which provides information on how we use your personal information.

15.5 We have the right to monitor any User Content and to reject, refuse or delete any User Content where we think that it breaks any of the Rules of Acceptable Use.

16. Rules of Acceptable Use

16.1 In addition to the other requirements within these Terms and Conditions, this section describes specific rules that apply to your use of the 24Rentz Service (the “Rules of Acceptable Use”).

16.2 When using the 24Rentz Service you must not:

(a) circumvent, disable or otherwise interfere with any security related features of the 24Rentz Service;

(b) give any false or misleading information, impersonate any person or permit any other person to use the 24Rentz Service under your name or on your behalf unless such person is authorised by you;

(c) use the 24Rentz Service if we have suspended or banned you from using it;

(d) advocate, promote or engage in any illegal or unlawful conduct or conduct that causes theft, loss, damage or injury to any person or property;

(e) promote or advertise any goods or services, other than items you, as a lender or seller, make available for hire through the 24Rentz Service;

(f) send any unsolicited marketing communications through the 24Rentz Service;

(g) modify, interfere, intercept, disrupt or hack the 24Rentz Service;

(h) misuse the 24Rentz Service by knowingly introducing viruses, Trojans, worms, logic bombs or other material which would harm any of the 24Rentz Service or any user of the 24Rentz Service’s own equipment;

(i) collect any data from the 24Rentz Service other than in accordance with these Terms and Conditions;

(j) submit or contribute any User Content that contains nudity or violence or is abusive, threatening, obscene, misleading, untrue or offensive;

(k) submit or contribute any User Content that you do not own or have the right to use or otherwise infringe the copyright, trademark or other rights of third parties;

(l) use any User Content in violation of any licensing terms specified by the owner;

(m) other than leaving reviews about lenders or items, submit or contribute any information or commentary about another person without that person’s permission;

(n) threaten, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety or be likely to harass, upset, embarrass, alarm or annoy any other person (including but not limited to other users, and 24Rentz employees);

(o) use any automated system, including without limitation “robots”, “spiders” or “offline readers” to access the 24Rentz Service in a manner that send more request messages to the 24Rentz Service than a human can reasonably produce in the same period of time;

(p) enter into any agreement to buy, sell, lend or rent any item other than through the 24Rentz platform with any other user who you initially met through the 24Rentz Service. Doing so is “Fee Avoidance” and you will be liable for double the fees avoided, or a £200 fine (whichever is more) for each instance of doing so.

16.3 Failure to comply with the Rules of Acceptable Use constitutes a serious breach of these Terms and Conditions, and may result in our taking all or any of the following actions (with or without notice):

(a) immediate, temporary or permanent withdrawal of your right to use the 24Rentz 24Rentz App or any other portion of the 24Rentz Service;

(b) immediate, temporary or permanent removal of any User Content;

(c) issuing of a warning to you;

(d) legal action against you including proceedings for reimbursement of all costs (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;

(e) disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

16.4 The responses described in paragraph 16.3 are not limited, and we may take any other action we reasonably deem appropriate.

17. Notice and takedown policy

17.1 Any person may contact us by sending us a notice (an “Infringement Notice”) if any content available through the 24Rentz Service infringes their rights. The Infringement Notice should be sent by email to info@24rentz.co. Please provide the following information in the Infringement Notice:

(a) your name and contact details;

(b) a statement explaining in sufficient detail why you consider that the content available through the 24Rentz Service infringes your rights or fails to comply with our Rules of Acceptable Use; and

(c) a link to or such other means of identifying the problematic content.

17.2 We will take the action that we believe is appropriate depending on the nature of the Infringement Notice and will aim to respond to you within a reasonable period of time on the action we propose to take.

18. Resolving disputes between borrowers and lender

18.1 We encourage users to resolve any disputes directly. If, as a borrower, you have lost or damaged an item, you are responsible for reimbursing the lender immediately for the full value of repairing the item (if possible) or replacing it.

18.2 If you are a lender, we may ask you to provide proof of purchase, photos of any damage caused to an item, or any other evidence to support your claim for reimbursement from a borrower. Where you claim that a borrower has damaged an item, we may also ask you to provide photos of your item taken before it was provided to a borrower, to support your claim that any damage was caused by the borrower (and was not present at the start of the hire period).

18.3 In the event that a borrower and a lender are unable to resolve a dispute between them directly, they can ask us to mediate the dispute. If we do mediate a dispute, we may charge a fee of up to 30% of any amounts that we, the lender and the borrower determine are payable by the borrower to compensate the lender for any loss or damage to the item. We will charge this amount to the borrower in addition to any amounts the borrower is required to pay to the lender (together known as the “Settlement Fee”). If 24Rentz mediates the dispute you agree to accept 24Rentz’s conclusion and pay any amount which 24Rentz determines you are liable for.

18.4 If you owe 24Rentz or another user money through the terms of these Terms of Service you agree to pay the sum promptly and not more than 48 hours from it being requested. In the event that you do not pay the owed money within this timeframe, 24Rentz may debit this amount from your card. In agreeing to these Terms you agree to allow us to do so and waive your right to chargeback this transaction with your bank.

19. Resolving disputes between buyers and sellers

19.1 We encourage users to resolve any disputes directly. If, as a buyer, you have received an item which you feel is not in the condition that was advertised, or your item never arrived, please contact the lender directly to try to reach a resolution. If the item does not arrive in the condition advertised, the seller will be responsible for providing a refund or replacement according to the buyers preference.

19.2 If you as a buyer claim on our guarantee, we may ask you to provide photos or videos showing the condition of the item upon arrival or any other evidence to support your claim for reimbursement from the seller. If as a seller you wish to contest such a claim, we may ask for evidence of the condition of the item upon sending such as photos or videos.

19.3 In the event that a buyer and seller are unable to resolve a dispute between them directly, they can ask us to mediate the dispute. If we do mediate a dispute, we may charge a fee of up to 30% of any amounts that we determine are payable by the buyer to compensate for an incorrectly advertised item. We will charge this amount to the seller.

20. Lender Guarantee

20.1 In the event that you are unable to recover the cost of repairing or replacing an item or the estimated value of the item, we may reimburse you any such amounts provided you meet the criteria laid out in the “Lender Guarantee”, which you can read in full at https://24rentz.co/reinbursement. Further details of the Lender Guarantee are also available at https://24rentz.co/guarantee .

20.2 If you are a lender, if we agree to reimburse you under the Lender Guarantee, you must inform the borrower that any amounts owed to the lender will now be owed to us.

20.3 If you are a borrower, any payment we may make to the lender under the Lender Guarantee will not affect your obligation to pay for the items that have been lost, stolen or damaged, but this obligation will be owed to us, rather than the lender.

21. 30-day buyer Guarantee

21.1 If you are unable to reach a resolution between yourselves you can report the incident to 24Rentz by messaging https://24rentz.co/contact-us and we will reimburse you provided you meet the criteria laid out at https://24rentz.co/refund-policy

22. Ending our relationship
22.1 If at any time you do not feel that you can agree to these Terms and Conditions or any changes made to these Terms and Conditions or the 24Rentz Service, you must immediately stop using the 24Rentz Service.

22.2 Deleting the 24Rentz App might not close any Account you have created in relation to the 24Rentz Service. You must notify us if you wish to close your Account by contacting us using the details and functionality at https://24rentz.co/contact-us, and we will end your use of the 24Rentz Service.

22.3 We may immediately end your use of the 24Rentz Service if you break the Rules of Acceptable Use, any other important rule(s), or terms and conditions we set for accessing and using the 24Rentz Service including these Terms and Conditions.

22.4 We may also withdraw any part of the 24Rentz Service at any time and will notify you if we feel it will significantly affect your usage of the 24Rentz Service.

22.5 If you or we end your use of the 24Rentz Service or we withdraw 24Rentz Service as described in this section, we may delete your User Content, any other information that you have uploaded to the 24Rentz Service or any other information we hold about you. You will also lose any rights you have to use the 24Rentz Service or to access our content or your User Content. You should therefore ensure that you keep a copy of any information or content you use on the 24Rentz Service, as well as your User Content, as we will not offer you compensation for any losses you might suffer if you lose your rights to access and use the 24Rentz Service or any such information, content or User Content.

22.6 The termination of your use of the 24Rentz Service and the cancellation of your Account shall not affect any of your obligations to pay any sums due to us.

22.7 Nothing in this paragraph 16 affects any legal rights you may have under the law of the country in which you are resident.

23. Our liability/responsibility to you
23.1 While we will do our best to ensure that the 24Rentz App itself is of a reasonable standard and quality and matches any descriptions we have provided you, the 24Rentz App and any other portion of the 24Rentz Service may contain some content owned or developed by third parties. As we do not own or produce such third party content, we cannot be responsible for it in any way.

23.2 In addition, due to the nature of the Internet and technology, the 24Rentz Service is unfortunately provided on an “as available” and “as is” basis. This means that we are unable to promise that your use of the 24Rentz Service will be uninterrupted, without delays, error-free or meet your expectations and we do not give any commitment relating to the performance or availability of the 24Rentz Service in these Terms and Conditions and, to the extent we are able to do so, we exclude any commitments that may be implied by law.

23.3 In the event of a claim arising out of the provision of the 24Rentz Service, our responsibility to you will never be more than the amount you have paid us in the 12 months prior to the claim arising and, in the event that you have not paid us any money, we shall have no responsibility whatsoever to you.

23.4 In every case, we will never be responsible for any loss or damage that is not reasonably foreseeable.

23.5 The above does not affect your rights under the applicable law of the country in which you are resident, including our responsibility to you for any personal injury or death caused by our negligence.

24. Resolving disputes with us

24.1 If you have a dispute with us relating to the 24Rentz Service, in the first instance please contact us at info@24rentz.co and attempt to resolve the dispute with us informally.

24.2 In the unlikely event that we have not been able to resolve a dispute informally, we will discuss and agree with you the most effective way of resolving our dispute.

25. Changes to the 24Rentz Service

25.1 We are constantly updating and improving the 24Rentz Service to try and find ways to provide you with new and innovative features and services. Improvements and updates are also made to reflect changing technologies, tastes, behaviours and the way people use the Internet and the 24Rentz Service.

25.2 In order to do this, we may need to update, reset, stop offering and/or supporting a particular part of the 24Rentz Service, or feature relating to the 24Rentz Service (“changes to the 24Rentz Service”). These changes to the 24Rentz Service may affect your past activities on the 24Rentz Service, features that you use, your User Content and any other information you submit to the 24Rentz Service (“Service Elements”). Any changes to the 24Rentz Service could involve your Service Elements being deleted or reset.

25.3 You agree that a key characteristic of the 24Rentz Service is that changes to the 24Rentz Service will take place over time and this is an important basis on which we grant you access to the 24Rentz Service. Once we have made changes to any part of the 24Rentz Service, your continued use of the 24Rentz Service will show that you have accepted any changes to the 24Rentz Service. You are always free to stop using the 24Rentz Service.

26. Apple App Store Provisions

26.1 This paragraph 26 applies where the 24Rentz App has been downloaded from the Apple App Store. You acknowledge and agree that these Terms and Conditions are solely between you and 24Rentz, not Apple, Inc. (“Apple”) and that Apple has no responsibility for the 24Rentz App or content thereof. Your use of the 24Rentz App must comply with the App Store Terms of Service.

26.2 You acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the 24Rentz App. In the event of any failure of the 24Rentz App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the 24Rentz App to you; to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the 24Rentz App, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be solely governed by these Terms and Conditions and any law applicable to 24Rentz as provider of the 24Rentz App.

26.3 You acknowledge that Apple is not responsible for addressing any claims of you or any third party relating to the 24Rentz App or your possession and/or use of the 24Rentz App, including, but not limited to: (i) product liability claims; (ii) any claim that the 24Rentz App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation; and all such claims are governed solely by these Terms and Conditions and any law applicable to 24Rentz as provider of the software.

26.4 You acknowledge that, in the event of any third party claim that the 24Rentz App or your possession and use of that 24Rentz App infringes that third party’s intellectual property rights, 24Rentz, not Apple, will be solely responsible for the investigation, defence, settlement and discharge of any such intellectual property infringement claim to the extent required by these Terms and Conditions.

26.5 You represent and warrant that (i) you are not located in a country that is subject to U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.

26.6 You and 24Rentz acknowledge and agree that Apple, and Apple’s subsidiaries, are third-party beneficiaries of these Terms and Conditions as relates to your licence of the 24Rentz App, and that, upon your acceptance of the terms and conditions of these Terms and Conditions, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms and Conditions as relates to your licence of the 24Rentz App against you as a third-party beneficiary thereof.

27. Other App Marketplaces and Platforms

27.1 This paragraph 27 applies where the 24Rentz App has been downloaded from any app store or distribution platform other than the Apple App Store, including the Google Play Store (the “Distribution Platform “):

(a) you acknowledge that these Terms and Conditions are between you and 24Rentz, and not with the provider of the Distribution Platform (“Store Provider”);

(b) your use of the 24Rentz App must comply with the Store Provider’s then-current Distribution Platform Terms of Service;

(c) the Store Provider is only a provider of the Distribution Platform where you obtained the 24Rentz App;

(d) 24Rentz, and not the Store Provider, is solely responsible for the 24Rentz App;

(e) the Store Provider has no obligation or liability to you with respect to the 24Rentz App or these Terms and Conditions; and

(f) you acknowledge and agree that the Store Provide r is a third-party beneficiary to these Terms and Conditions as it relates to the 24Rentz App.

28. Changes to the documents

28.1 We may revise these Terms and Conditions from time to time but the most current version will always be at https://24rentz.co/terms-of-service or in the relevant section of the 24Rentz App.

28.2 Changes will usually occur because of new features being added to the 24Rentz Service, changes in the law or where we need to clarify our position on something.

28.3 Normally, we will try to give you some warning before the new terms become effective. However, sometimes changes will need to be made immediately and if this happens we will not give you any notice.

29. Documents that apply to our relationship with you

29.1 The current version of these Terms and Conditions contains the only terms and conditions that apply to our relationship with you.

29.2 We intend to rely on these Terms and Conditions as setting out the written terms of our agreement with you for the provision of the 24Rentz Service. If part of these Terms and Conditions cannot be enforced then the remainder of these Terms and Conditions will still apply to our relationship.

29.3 If you do not comply with these Terms and Conditions and we do not take action immediately, this does not mean we have given up any right we have and we may still take action in the future.

30. Law

30.1 English law will apply to all disputes and the interpretation of these Terms and Conditions. If we need to apply to court to enforce any part of these Terms and Conditions against you or resolve any other dispute between us arising from or related to your use of the 24Rentz Service, we will initially seek to apply to the English courts. This does not affect your rights under the law of the country in which you are resident, including your right to have a dispute in relation to your use of the 24Rentz Service heard in the courts of that country.

31. Contact, feedback and complaints

31.1 If you need to contact us in relation to these Terms and Conditions or any other document mentioned in them, please email us at info@24rentz.co .

31.2 We value hearing from our users, and are always interested in learning about ways we can improve the 24Rentz Service. By providing your feedback you agree that you are giving up any rights you have in your feedback so that we may use and allow others to use it without any restriction and without any payment to you

Address

Agora Tech Hub, Ajiwe Bustop, Lekki-Epe Expressway, Lekki, Lagos

Phone

2348050239303

Email

Info@24Rentz.co

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